Gmail Account Recovery

Go to Gmail Account Recovery page, enter your account information, and click Next: If you've previously linked a phone number to your account, you can use it to retrieve a verification code by SMS. Otherwise, you can click Verify your identit.

Tips to Complete Account Recovery Steps

If you can't sign in, follow these steps to increase your chances of getting back into your Google Account:

  1.  Go to the Account recovery page.
  2. As you complete the steps, use as many of the tips below as you can. (You might not see all the questions described here.)

If you already tried to recover your account and got a "Google couldn't verify this account belongs to you" message, you can try again.

Answer as many questions as possible

Try not to skip questions. If you're unsure of an answer, take your best guess rather than moving on to another question. 

How do I Reset my 2 step Verification Password on Gmail?

Common issues with 2-Step Verification

  1. Sign in to your account with your username and password.
  2. On the verification code challenge page, click More options.
  3. Click Get help. Request Google's help.
  4. You'll then need to fill out an account recovery form to verify you are authorized to access the account.

How do I turn off two step verification without signing in?

Turn off 2-Step Verification

  1. On your Android phone or tablet, open your device's Settings app Google. Google Account.
  2. At the top, tap Security.
  3. Under "Signing in to Google," tap 2-Step Verification. You might need to sign in.
  4. Tap Turn off.
  5. Confirm by tapping Turn off.

How do I sign up for 2 step verification?

Signing in with 2-Step Verification is easy.

  1. Go to the sign-in page and enter your username and password like you normally do.
  2. Then you'll be asked for a second verification step, like a six-digit code or a prompt, which you'll receive from Google on your phone.

How do I sign into verification code?

Confirm your identity using your Android device

  1. On your phone, find your Google Settings. Depending on your device, either: 
  2. Under "Services," tap Security. Security code.
  3. If needed, enter your phone password and pick the account.
  4. You'll see a 10-digit code.
  5. On the screen of the phone where you want to sign in, enter the code. Select Continue.

What is an example of two factor authentication?

Two-factor authentication (2FA) is the requirement of additional verification beyond a username and password. Common examples of 2FA verification include security questions, SMS (short messaging service) messages, and push notifications. More than two requirements may be added to the authentication process.

How do I find my 6 digit verification code?

After you enter your phone number, please wait for an SMS to be delivered to your phone. The SMS will contain a 6-digit verification code, which you can enter on the verification screen in WhatsApp. The verification code is unique and changes each time you verify a new phone number or device.

Use a familiar device & location

If possible:

  1. Use a computer, phone, or tablet where you frequently sign in
  2. Use the same browser (like Chrome or Safari) that you usually do
  3. Be in a location where you usually sign in, like at home or at work

Be exact with passwords & answers to security questions

Details matter, so avoid typos and pay attention to uppercase and lowercase letters.


If you're asked for the last password you remember, enter the most recent one you recall.

  1. If don't remember your last password: Use a previous one that you do remember. The more recent it was, the better.
  2. If you can't confidently recall any previous passwords: Take your best guess.

Answers to security questions

If you're asked a security question and you:

  1. Don't remember the answer: Take your best guess.
  2. Know the answer but didn't recover your account on your first try: Consider a different variation of the answer. For example, try "NY" instead of "New York" or "Phil" instead of "Philip."

Enter an email connected to your account

If you're asked to enter an email address you can check now, enter one that you've added to your account. Here are some examples:

  1. A recovery email address helps you get back in and is where we send you security notifications.
  2. An alternate email address is one you can use to sign in.
  3. A contact email address is where you get information about most Google services you use.

Add helpful details

If you're asked why you can't access your account, include helpful details.

Some examples are:

  1. You're traveling.
  2. You get a specific error message.
  3. You think your account was compromised because of malware or another reason.
  4. You changed your password last week and can't remember it.

If your description matches the information we have, this similarity can help your case.

Still can't get in? Consider creating a replacement Google Account.


  1. Click Delete your account or services. It's in the "Account preferences" column of options on the right side of the page.
  2. Click Delete products. 
  3. Enter your password. 
  4. Click NEXT. 
  5. Enter a non-Gmail email address. 
  7. Open your non-Gmail email address. .
  8. Open the email from Google.


Open the Google Account page. Go to in your browser

Click Delete your account or services. It's in the "Account preferences" column of options on the right side of the page.

  1. You may have to scroll down to see this option

Click Delete products. You'll find this option on the right side of the page.

  1. If you're not signed into your Gmail account, click SIGN IN in the middle of the page, then enter your email address and password before proceeding.

Enter your password. Type in the password that you use to log into the account that you want to delete.

  1. If you're not signed into the correct email address, click to the right of the email address below the "Hi Name" message, then select the correct email address or click Use another account to add the one that you want to delete.
  2. Click NEXT. This blue button is near the bottom of the page.

Click the trash icon next to the "Gmail" heading. It's to the right of the "Gmail" heading near the bottom of the page.

  1. If you want to download a backup of your Gmail information, first click DOWNLOAD DATA near the top of the page, scroll down and click NEXT, scroll down and click CREATE ARCHIVE, and wait for an email with a link to the backup to arrive in your inbox. You can then click the download link in the email, and then go back to to resume the deletion process.


  1. Enter a non-Gmail email address. In the pop-up window, type in an email address for a non-Gmail account. This can be any email address to which you have access, including accounts in iCloud, Yahoo, and Outlook.
  2. Click SEND VERIFICATION EMAIL. It's in the lower-right corner of the pop-up window. Doing so will send a confirmation email to the non-Gmail address.
  3. Open your non-Gmail email address. Go to the email address' website and log in if necessary, then open your inbox if it doesn't open automatically.
  4. Open the email from Google. Click the email from the "Google" sender to do so.
  5. Click the deletion link. It's in the middle of the body of the email. This will open a new webpage with Google's terms of deletion.
  6. Check the "Yes" box. This checkbox is near the bottom of the page.
  7. It's a good idea to read the terms of deletion before agreeing to them.
  8. Click DELETE GMAIL. It's at the bottom of the page. This will immediately delete your Gmail account.
  9. Click DONE when prompted. Doing so completes the deletion process and returns you to the Google account page. You'll still be able to use your Google account for things like YouTube by logging in with your non-Gmail address.

If you have lost access to your Gmail account password then instead of panicking you can choose to recover the account. Gmail has introduced various ways to get back the account and this is done in the following ways.  

Gmail Account Recovery Via SMS

Despite Google has dejected various ways to get back the account, maximum users prefer to get the recovery with the help of SMS. And this can be done with the help of linked phone numbers to the account. But, in case you are such a user who does not know how to use the feature of Gmail account with SMS then you can follow the steps below. 

Gmail Account Recovery Via Phone Number 

  • Head over to from the web browser that you prefer. 
  • Enter the username in the sign-in page that gets displayed in front of you and tap “Next”. 
  • You will be required to select the “Forgot Password” option such that you land on the recovery page. 
  • Select the option of recovery with text and check the phone number linked to the account and tap the “Send Code” option. 
  • Check the SMS received to you and enter the same on the recovery page so that you are allowed to create a new password. 
  • Create such a password that is strong enough and easy for you to remember and tap “OK” to confirm. 

So, with the help of the above steps, you can get back your Gmail account. Further, if you do not have a linked phone number then you can still get back the access to your account. And for that, you can follow the steps below. 

Gmail Account Recovery Via Email

  1. Open any preferred web browser and go to the Gmail account recovery page from its search bar. 
  2. Enter the username that you want back the access and tap “Next”. 
  3. You will be asked to choose any one recovery option where you can select recovery with the help of email and enter an alternate email. 
  4. Check the link received to you over the email and enter the same on the recovery page and tap “Next”. 
  5. You will be allowed to create a new password which is strong and different from the previous one. 
  6. Tap “OK” to confirm and your password will be changed. 

For any further details or information, you are free to get in touch with customer service. This customer service is 24/7 active and is made available on different platforms. 

Creating an Email Account without a Phone Number

Both of the resources listed below:

  • do not require a phone number or additional email to create an account
  • have a free version
  • can be used to send and receive email messages
  1. Gmail – Google will let you create an account, and skip the part about entering a phone number, although you must provide birthday and gender.
    • Click “Create account“
    • Follow steps (and skip phone number)
    • Then, agree to Google’s Terms of Service and Privacy Policy
  2. Tutanota –
    • Choose free subscription
    • Provides recovery key
    • Must be 16 years of age or older
    • Note – By default, every message is password secured, and a password must be known to both the user and sender. To turn this feature off and send messages that do not require a password:
      • Temporarily turn off: when sending an email, click the little red “lock” icon
      • Always turn off: Settings>Email>Default delivery>set to “Not confidential”
  3. ProtonMail –
    • Choose free plan
    • Recovery email is optional


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