How Do i Recover my Microsoft account?
Fill out the recovery form
- Go to account.live.com/acsr.
- Under Email, phone or Skype name, enter the info for the account you need to recover.
- Enter an email address that we can use to contact you about your account recovery.
- Enter the characters you see on the screen to prove you're not a robot, then select Next.
How do I recover my Microsoft account password?
To reset your password:
- Go to the Reset your password page.
- Choose the reason you need your password reset, then click Next.
- Enter the Microsoft account email address you're trying to recover.
- Enter the characters you see on the screen, then click Next.
How do I find out what my Microsoft account password is?
To reset your password:
- Click this link: Reset your password.
- Choose the reason that you need password reset, then click Next.
- Enter your email address when you made your Microsoft account.
- Enter the characters you see on the screen (this procedure makes us know you're not a robot), then click Next.
How do I change my Microsoft account password?
To change your Microsoft account password
- Sign in to your Microsoft account, and then select Security.
- Select Change password.
- Enter your current password, then the new password you want, and then enter the new password again.
- Select Save.
How do I change my Microsoft account password on my phone?
To reset your password:
- Go to the Reset your password page.
- Choose the reason you need your password reset, then click Next.
- Enter the Microsoft account email address you're trying to recover.
- Enter the characters you see on the screen, then click Next.
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